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Privacy Policy for www.victorindigonovember.co.uk

Effective Date: 3rd June 2023

At Victor Indigo November (referred to as “we,” “us,” or “our”), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online wine store located at www.victorindigonovember.co.uk (referred to as the “Website”). Please read this Privacy Policy carefully to understand our practices regarding your personal information.

  1. Information We Collect: We may collect various types of personal information when you interact with our Website, including but not limited to:
  • Contact Information: Your name, email address, telephone number, and shipping address.
  • Account Information: Information provided when creating an account, such as username and password.
  • Payment Information: Credit card or other payment details, billing address.
  • Order Information: Information about the products you purchase, including order history and preferences.
  • Communications: Any communications or interactions you have with us, such as emails or customer support inquiries.
  • Usage Information: Information about your use of the Website, including IP address, device information, and browsing activity.

 

  1. Use of Personal Information: We use the collected personal information for the following purposes:
  • To provide and improve our products and services, process and fulfill your orders, and communicate with you regarding your purchases.
  • To personalize your experience and offer tailored recommendations based on your preferences.
  • To ensure the security of our Website and prevent fraudulent activities.
  • To respond to your inquiries, provide customer support, and address any issues you may have.
  • To send you promotional offers, updates, and marketing communications with your consent.
  • To comply with legal obligations and enforce our policies.

 

  1. Data Sharing and Disclosure: We may share your personal information with the following third parties:
  • Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, order fulfillment, shipping, and marketing. These service providers are bound by confidentiality and security obligations and are only authorized to use your personal information as necessary to provide the requested services.
  • Legal Requirements: We may disclose your personal information if required to do so by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new entity, subject to the terms of this Privacy Policy.
  • Consent: We may disclose your personal information to third parties with your consent.

 

  1. Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your personal information.

  2. Your Rights: You have certain rights regarding your personal information, including the right to access, update, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities. If you wish to exercise these rights, please contact us using the information provided below.

  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website, analyze usage patterns, and deliver relevant advertisements. You can manage your preferences regarding cookies through your browser settings.

  4. Children’s Privacy: Our Website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have it deleted.

  5. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be effective upon posting of the revised Privacy Policy on our Website.